Contact | Wash Smart

Wash Smart
07935081624
128 George St, Heywood OL10 4PP
Email: washsmartt@gmail.com

PUBLISHED 4 JUNE 2026

General Terms and Conditions

1. Refund Policy

We want you to be delighted with your Wash Smart appliance. If you change your mind, our refund policy is straightforward:

Eligibility: Items must be unused, in their original packaging, and returned within 30 days of delivery.Process: Please contact our support team to arrange a collection or return. All items will undergo inspection upon arrival.Refunds: Credits are issued to the original payment method within 5–10 working days of inspection.Exclusions: We cannot accept returns for made-to-order items, heavily used or damaged goods, or items returned for hygiene reasons once used.Faulty Items: Your statutory rights are protected. We will offer a repair, replacement, or full refund for any faulty appliances.

2. Shipping & Delivery

Service Area: We deliver to UK addresses only.Timeframes: Standard delivery typically takes 5–7 working days.Charges: Delivery is FREE for orders over £placeholder. A flat fee of £placeholder applies to smaller orders.Access Requirements: Please ensure doorways, stairs, and lifts provide adequate clearance for your appliance.On the Day: You will receive a call or text with a delivery window. Installation and removal of packaging are available where applicable.Missed Deliveries: Re-delivery charges may apply if access is not possible at the agreed time.

Wash Smart provides specialist delivery across the UK to ensure your washing machine or dryer arrives safely.

3. Terms & Conditions

By using this website and placing an order with Wash Smart, you agree to these terms:

Orders: Submission of an order constitutes an offer to buy. Order acceptance occurs when we dispatch your goods.Pricing: All prices and payments are processed in GBP (£). We reserve the right to correct pricing errors.Cancellations: Orders may be cancelled prior to dispatch by contacting support.Liability: Wash Smart limits liability to the value of the goods purchased, to the extent permitted by UK law.Website Use: Content on this site is for informational purposes and may be updated without notice.